Optimizing Network Performance and Security for IT Infrastructure

CASE STUDY

Molaprise enhanced network performance and security for a client by utilizing SolarWinds tools for monitoring, analysis, and troubleshooting, ensuring accurate data collection, security compliance, and efficient device configuration management.

Challenge

The client needed to optimize their network infrastructure while enhancing security measures. The main challenges included maintaining accurate configurations, backing up data, ensuring compliance, and migrating network traffic analysis from Riverbed to SolarWinds without disruption.

Solution

Molaprise leveraged SolarWinds Network Configuration Manager (NCM), Network Performance Monitor (NPM), and other modules to monitor and secure the client’s network. By implementing a comprehensive migration and monitoring plan, Molaprise ensured network traffic analysis accuracy, IP address management (IPAM) integration, and compliance with security standards. The team also applied best practices to manage devices and configurations according to standard templates.

Key Activities

  • Configuration Management:
    • Monitored configurations using SolarWinds NCM, ensuring backups were performed and changes tracked accurately.
    • Reviewed and addressed issues from the “NCM Devices Refused Connections” report for SSH connections.
  • Network Monitoring and Analysis:
    • Utilized SolarWinds NPM for node interface status, statistics, and hardware health monitoring.
    • Investigated devices listed with undefined states to ensure proper functioning.
  • Network Traffic Migration:
    • Developed a migration plan for transitioning from Riverbed to SolarWinds NTA, ensuring all critical devices transmitted NetFlow data accurately.
  • Security and Compliance:
    • Conducted a vulnerability assessment using SolarWinds to identify and address CVEs in network device firmware.
    • Maintained network security by continuously monitoring and reporting vulnerabilities.
  • IP Address Management (IPAM) Integration:
    • Migrated existing IPAM records and integrated SolarWinds with Cisco’s Network Registrar for enriched data.
  • Configuration Verification and Troubleshooting:
    • Used SolarWinds for acceptance tests on new devices and to identify and correct misconfigurations on existing devices according to standard templates.
    • Performed level 2 routing and switching troubleshooting as needed.

Outcomes

  • Improved Network Performance: By migrating and optimizing network monitoring tools, Molaprise ensured accurate data collection and efficient traffic management.
  • Enhanced Security Compliance: Addressed vulnerabilities proactively, ensuring compliance and reducing security risks across the network.
  • Efficient Configuration Management: Leveraged automation for accurate configuration backups and monitoring, leading to improved operational efficiency.
  • Seamless Transition: Successfully migrated network traffic analysis from Riverbed to SolarWinds without disrupting service or compromising data integrity.

Conclusion

Molaprise’s tailored approach for the NYC Housing Department demonstrated the power of structured service delivery and process improvement. By leveraging ITIL best practices, automation, and continuous learning, Molaprise ensured the department’s IT infrastructure was stable, efficient, and positioned for long-term success.

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